How does billing work?
We offer both monthly and annual billing options. Annual plans come with a 20% discount. You can change your billing cycle at any time from your account settings.
Can I upgrade or downgrade my plan?
Yes, you can upgrade or downgrade your plan at any time. When upgrading, you'll be charged the prorated difference. When downgrading, the new rate will apply at the start of your next billing cycle.
Is there a free trial?
We offer a free Discovery plan with limited features that you can use for 7 days. For paid plans, we offer a 14-day money-back guarantee if you are not satisfied with our service.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and for annual plans, we also accept bank transfers and wire transfers.
Do you offer discounts for educational institutions?
Yes, we offer special pricing for educational institutions and students. Please contact our sales team at contact@patronik.fr for more information.
What happens if I exceed my monthly design limit?
If you reach your monthly design limit on the Creator plan, you'll need to wait until your next billing cycle or upgrade to a higher plan. Professional and Studio plans offer unlimited designs.
Do you offer pricing for educational institutions?
Currently, we do not offer special pricing for educational institutions, but it may be considered in the future.